Legal Texts GDPR 2016/679 – LQPD 29/2021 Ver. 23.0
1.1 Legal Notice
IDENTIFYING DATA OF THE INFORMATION SOCIETY SERVICES LENDER
In accordance with the applicable provisions on the processing of personal data and the protection of privacy in the electronic communications sector, we inform you of the following information: NQUATRE, SLU, [hereafter ANDORRA PARK HOTEL], is the owner of the web page www.andorraparkhotel.com, and will act exclusively as the manager of the contents of the present Web, addressed at: Carrer Les Canals, 25 – AD500 Andorra la Vella, NRT L-713139-A, Commercial Register number 912186-L, is responsible for the management and functioning of the Web previously mentioned. If you would like to contact us, you can do so by post at the previously mentioned address, or by e-mail at: reservas@andorraparkhotel.com
INTRODUCTION
This Legal Notice regulates the use of this web page. Access on the web is free except for the cost of the connection through the telecommunications network provided by the access provider hired by users.
ACCEPTANCE
If you use the web, you are considered a user, and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by ANDORRA PARK HOTEL, from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the web, as these may be modified.
INFORMATION ABOUT LINKS
ANDORRA PARK HOTEL is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of ANDORRA PARK HOTEL. Any use of links or access to a web not owned by ANDORRA PARK HOTEL is at the users responsibility and ANDORRA PARK HOTEL does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from www.andorraparkhotel.com, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web www.andorraparkhotel.com or by accessing the information by other webs from the same Web page.
LIMITATION OF WARRANTIES AND RESPONSIBILITIES
ANDORRA PARK HOTEL makes every effort to avoid any errors in relation to the contents of this website.
ANDORRA PARK HOTEL adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of technology and in accordance with the type of transactions and services that are provided. available to users.
ANDORRA PARK HOTEL will not be responsible for any damage that may be caused to the users computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, viruses computer, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, ANDORRA PARK HOTEL will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.
INDUSTRIAL AND INTELLECTUAL PROPERTY, TRADEMARKS
The structure, design and way of presenting the elements (graphs, images, files, logotypes, colour combinations and any element susceptible to protection) are protected by intellectual property laws, owned by ANDORRA PARK HOTEL. It is prohibited to reproduce, transform, distribute, communicate in public, make publicly available and in generally exploit in any form partially or totally the elements referred to in the previous section. These acts of exploitation can only be carried out if authorized by ANDORRA PARK HOTEL, and if this were to be the case, there must be explicit reference to the fact that ANDORRA PARK HOTEL is the intellectual owner of the material.
Only documental material produced by ANDORRA PARK HOTEL is authorized for private use, and in no case, can the material be deleted, changed, eluded or any of the security systems installed be manipulated. It is forbidden to link to the final pages, the frame and any other similar manipulation. The links must always be to the principal page or homepage www.andorraparkhotel.com
Distinctive signs (brands, commercial names) belonging to ANDORRA PARK HOTEL, are protected by industrial property rights and the use or manipulation of them is forbidden except if there is written authorization by ANDORRA PARK HOTEL.SECURE ON-LINE SHOPPING
Security is a priority and therefore we make the maximum effort to assure that our process in terms of transactions is secure and in order to keep your personal information safe.
DO NOT SHARE YOUR PERSONAL INFORMATION
ANDORRA PARK HOTEL will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also, you should never respond and communicate to the appropriate authorities in order to proceed with investigating the incident.
IDENTIFY FALSE E-MAILS (“SPOOFING OR PHISHING)”
Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to or any societies belonging to the group or in which they ask you to pay via a means which has not being authorized by ANDORRA PARK HOTEL, as this could be an attempt at identity theft (“spoofing or phishing”) and must be considered as fraudulent.
ANDORRA PARK HOTEL uses the “andorraparkhotel.com” domain for all its e-mails. If you receive an e-mail in a different format, for example: andorraparkhotel.security@hotmail.com, you can be assured that it is a false mail.
Some e-mails that use phishing contain links to a web page that uses the word ANDORRA PARK HOTEL at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorized by www.andorraparkhotel.com. Even if you click an e-mail that uses phishing and are redirected to a page that resembles “your account” or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.
INFORM ANY ATTEMPTS AT PHISHING
Send an e-mail to reservas@andorraparkhotel.com and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin. If you cannot attach the false mail, forward it to reservas@andorraparkhotel.com and include as much information as possible about it.
1.2 Privacy Policy
RESPONSIBLE
According to the data protection act of General Regulation (UE) 2016/679 on data protection and Law 29/2021 qualified on Protection of Personal Data (LQPD) and Decree 391/2022 approving the Regulations for the application of LQPD 29/2021, we inform you that personal data given via the forms, and likewise your e-mail address have been included in our file titled NQUATRE, SLU [hereafter, ANDORRA PARK HOTEL], at the business address of: Carrer Les Canals, 25 AD500 Andorra la Vella, NRT L-713139-A, Commercial Register number 912186-L, is responsible for the management and functioning of the Web previously mentioned.
We inform you that the data could be used to send you commercial communications, in any format, and this could be related to any other services offered by our business which might be of interest to you. If you should at any time oppose this type of communications, please send us an e-mail address to reservas@andorraparkhotel.com indicating the subject as “Unsubscribe from the distribution list”.
Likewise, you can exercise the right to access, rectify, suppression, opposition, portability and limitation, according to the terms established by REGULATION (EU) 2016/679, LQPD 29/2021 and Decree 391/2022, by presenting or sending an application in writing to the email address: reservas@andorraparkhotel.com and with a photocopy of your ID or similar documentation indicating the subject as “Data protection”.
POLICY
ANDORRA PARK HOTEL is especially sensitive to protecting the personal data of our users which has been obtained through the services offered on our Web. The present privacy policy informs all the users of www.andorraparkhotel.com, how the personal data collected from the through the additional information, in order that they decide, freely and voluntarily, if they wish to provide the requested information
SECURITY MEASURES
Finally it is reported that ANDORRA PARK HOTEL, has adopted in the information system the appropriate technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the treatments.
SOCIAL NETWORKS
We inform you that ANDORRA PARK HOTEL may have a presence on social networks. The treatment of the data that is carried out of the people who become followers of the social networks (and/or carry out any link or connection action through social networks) of the official web pages of ANDORRA PARK HOTEL will be governed for this section, as well as for those conditions of use, privacy policies and access regulations that belong to the appropriate social network in each case and are previously accepted by the user.
ANDORRA PARK HOTEL will treat your data in order to correctly manage your presence on the social network, reporting activities, products or services of the company, as well as for any other purpose that the regulations of social networks allow.
The publication of content is prohibited:
- That they are allegedly illegal under national, community or international regulations or that they carry out activities that are allegedly illegal or contravene the principles of good faith.
- That violate the fundamental rights of people, lack of courtesy within the social network, annoy or may generate negative opinions from our users or third parties and in general any content that ANDORRA PARK HOTEL considers inappropriate.
- And in general, that contravene the principles of legality, honour, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.
Likewise, ANDORRA PARK HOTEL reserves the right to withdraw, without prior notice, from the Website or the corporate social network those contents that are considered inappropriate.
In any case, if you send personal information through social networks, ANDORRA PARK HOTEL will be exempt from responsibility in relation to the security measures applicable in this Website and the user, if he knows them, should consult the corresponding particular conditions of the social network in question.
RIGHTS OF THE USERS
The person interested in the personal data may exercise his / her rights, in accordance with the General Data Protection Regulation, the Qualified law 29/2021 (LQPD) and Decree 391/2022, which are:
A. - The right to access is to be exercised annually, except if the party interested shows legitimate accreditation.
ANDORRA PARK HOTEL will proceed to notify its decisions within a timeframe of a month. If it were to be accepted, the interested party would be able to access the previously mentioned information within 10 days after its notification.
B. - The right of rectification and suppression can be exercised, conforming to the following previsions, whenever the interested party considers that the data collected in our files is inexact, incomplete, inadequate or excessive. If this is the case, you can exercise these rights via one of the means previously anticipated.
ANDORRA PARK HOTEL will proceed with the rectification or suppression within 10 days of receiving the application.
C. - The right of opposition may be exercised, in accordance with the following provisions, provided that the interested party wishes to oppose the processing of their personal data, whether or not the data is lawfully treated as being of legitimate interest or relative consent for advertising purposes.
D. - The right of portability they may be exercised, in accordance with the following provisions, provided that the interested party considers that the data collected in our treatments must be returned to the data holder or to another third party (Treatment Manager).
E. - The right of limitation of treatment may be exercised, prior to opposition right for the treatment of their data, and that until the Opposition Law is not resolved, the treatment of them will be limited.
REGULATION CHANGES
ANDORRA PARK HOTEL reserves the right to modify the present policy with the objective of adapting it to the legislative or precedents changes. Such changes will be communicated within the necessary time on our Web page, and it can ask the affected parties for their consent if it is believed that it does not have the consent according to the present policy.
If you should have any doubt, question or comments referring to the present regulations, please do not hesitate to ask about them by sending a communication to: reservas@andorraparkhotel.com
1.3 Cookie Policy
The domain www.andorraparkhotel.com uses automatic “Cookies” collection procedures to gather personal information such as the type of browser or operating system, reference page, route, ISSP domain, etc. All this in order to improve the services provided. "Cookies" help us adapt this website to your personal needs.
What are cookies?
A "Cookie" is a small file that is stored on the user's computer and allows us to recognize him. The set of "Cookies" helps us improve the quality of our website, thus allowing us to personalize to a certain extent the navigation of each user on our website. "Cookies" are currently essential for the operation of the Internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website.
Please note that "Cookies" cannot harm your equipment and, in return, that they are activated help us to identify and resolve errors and improve the navigability of our website by providing a better experience.
Cookies are used to:
- Make sure that web pages work properly.
- Store your preferences, like language or font size.
- Find out about the user’s browsing experience.
- Compile anonymous statistical information, like which pages the user has visited or how long they have spent on the website.
Type, purpose and operation
Depending on their permanence, Cookies can be divided into two categories: session cookies and persistent cookies. The former expires when the user closes the browser. Whereas the latter expire when their aim is achieved or when they are deleted manually.
In addition, depending on their aim, Cookies can be classified as follows:
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Required: those that are strictly necessary and essential for the correct functioning of the Website. They are normally generated once the user visits the website or logs in and are used as a form of identification on the website with the following objectives:
- They keep the user identified in such a way that, if they leave the website, exit the browser or device and then visit the page at a later time, they continued to be identified, which makes browsing easier as they do not have to identify themselves over again.
- They confirm whether or not the User is authorized to access certain services or areas of the Website.
- Preferred: These enable the Website to record information related to the way that it behaves and its appearance - such as the language or the region where it is located.
- Statistical/analytical: These are used to analyses and improve the browsing experience, optimize the functioning of the website, and see how visitors interact, by collecting and reporting information - usually anonymously, but sometimes also uniquely and unmistakably identifying the user - in order to obtain reports on the interests of users in the services offered by the website.
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Marketing: These cookies collect information about adverts shown to website users. There are two types:
- Anonymous: These collect information only about the advertising spaces shown on the Website, regardless of the user who browses without not expressly identifying him or herself.
- Custom: They collect the user’s personal information from the website on behalf of a third party, in order to customize ad spaces.
- Geolocation: These cookies are used to determine the country of the user when they visit a service on a website, in order to offer content and services suitable to their location.
Adequate privacy / Cookie management
For more information about the appropriate configuration of cookies and the activation, restriction and / or disabling options, you should go to the help section of your browser to learn more:
sThe user must know that, when disabling Cookies, some of the features and services may be disabled or have a different behaviour than expected, such as, for example, staying identified, keeping purchases in the cart, its location, etc. among others and that its navigation is notably degraded.
Updating of the Cookies Policy
The data controller may modify this Cookies Policy based on legislative or regulatory requirements, or in order to adapt said policy to the instructions issued.
1.4 Additional Information
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PROTECTION OF PERSONAL DATA GDPR (UE) 2016/679 – LQPD 29/2021 – DECREE 391/2022 Additional Information |
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| Responsible | Identification of the Person in charge of Treatment. | NQUATRE, SLU L-713139-A C/ LES CANALS, 24 AD500 ANDORRA LA VELLA +376 877 777 reservas@andorraparkhotel.com |
| UE Representative | Identification and contact of the UE Representative | Mallafrè Consultors, S.L.U. e-mail: representant.ue@mallafre-consultors.cat |
| Purposes | Description of the treatment | In accordance with the “principle of limitation of purpose”, the data collected will be processed exclusively for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with said purposes. We inform you of the existence of automated decisions, including the creation of profiles in order to improve your user experience and provide you with information, services or products appropriate to your preferences. |
| Conservation time | The personal data provided will be kept as long as the commercial / commercial relationship is maintained as long as you do not request its deletion. We inform you that in accordance with the legal provision, we are obliged to keep them for tax and accounting reasons, and to make them available to a competent public entity that so requests. | |
| Automated decisions | The report on the existence of automated decisions, including the elaboration of profiles in order to enhance the user's experience and provide information, services or products adapted to the specific preferences. | |
| Legitimation | Legal basis of treatment | The legal bases for the treatment of your data are legitimized in the collection of the same, stating if it is a legal, contractual, public interest, legitimate interest or your explicit consent requirement. |
| Recipients | Recipients of the assignment | The personal data collected will not be transferred or communicated to third parties except by legal obligation. |
| International data transfers | Yes, they occur, and they provide all the appropriate guarantees assumed by the data controller or processor established in one of more third countries as provided by the art. 46 of the GDPR (UE) 2016/679 and by the art.44 of the LQPD 29/2021. | |
| Treatment processors | The data may be transferred to Data Processors with access to data, with whom the obligations and responsibilities required by the GDPR (UE) 2016/679, the LQPD 29/2021 and by Decree 391/2022 are formalized and who offer sufficient guarantees. | |
| Rights | Exercise of rights |
The interested party may exercise the rights that assist him, in accordance with the RGPDUE 2016/679, LQPD 29/2021 and the Decree 391/2022 and which are:
The interested party may exercise these rights by submitting a letter to the address of the data controller or by sending a statement to the email reservas@andorraparkhotel.com accompanied by an identification document. In the event that the interested party acts through a legal representative, he must provide the identification document and the proof of his legal representation. In the case of considering your right to the protection of violated personal data and want to know more information about this right and how to exercise it, you can contact the APDA: http://www.apda.ad/ Tel. (+376) 808 115 Edifici del Consell General C/ Doctor Vilanova, 15-17 (planta 5) AD500 Andorra la Vella (Principat d’Andorra). |
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PROTECTION OF PERSONAL DATA GDPR (UE) 2016/679 - LQPD 29/2021 – DECREE 391/2022 Additional information video surveillance |
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| Responsible | Identity of the data controller | NQUATRE, SLU L-713139-A C/ LES CANALS, 24 AD500 ANDORRA LA VELLA +376 877 777 reservas@andorraparkhotel.com |
| UE Representative | Identification and contact of the UE Representative |
Mallafrè Consultors, SL.U. e-mail: representant.ue@mallafre-consultors.cat |
| Purpose | Description of treatment | The capture of images obtained and stored through the recording system (video surveillance cameras), used for the purpose of prevention, security and protection of people and property located in the facilities of the organization. |
| Conservation time | The images captured through the video surveillance system will be kept for a maximum period of one month from the capture, after which it will be deleted, provided that the user does not exercise any of the rights that legally protect him. | |
| Legitimation | Legal basis of treatment | The legitimate interest of the Data Controller, in order to ensure security in the organization’s facilities. |
| Recipients | Recipients of the assignment |
Access to the images will be the sole responsibility of the organization as responsible for the recording system. However, the above may be accessed by the company providing the Video Surveillance and / or Security Service that the organization has contracted, but this will always be done under a prior contract signed between the two parties in compliance with the guidelines approved by data protection authorities.
Likewise, the images may be transferred to the State Security Forces, as well as to the courts and tribunals that require it in compliance with a legal obligation applicable to the Entity as the Data Controller. |
| Rights | Exercise of rights | The interested party may exercise the rights that assist him, in accordance with GDPR (UE) 2016/679, LQPD 29/2021 and the Decree 391/2022, by submitting a letter to the address of the data controller or by sending a statement to the email reservas@andorraparkhotel.com accompanied by an identification document. In the case of considering your right to the protection of personal data violated and want to know more information about this right and how to exercise it you can contact the APDA: http://www.apda.ad/ Tel. (+376) 808 115 Edifici del Consell General C/ Doctor Vilanova, 15-17 (planta 5) AD500 Andorra la Vella (Principat d’Andorra). |